General - Frequently Asked Questions

General

Do I really need a media experience for my business?

Technically, you don’t have to incorporate a media experience into your business. But if you are looking for a way to lift and solidify your brand image to your current and new customers, our media experiences are the catalyst for your endeavor. A successful business calls for a good vision for the future, clarity on the direction you want your company to go, and a game plan to get there. In all of these key ingredients we are there to help, assist, and come along side your business with our experience.

What is included with my media experience?

We provide custom music to fit your business, custom messaging, personal customer service, a will for success, and most important, branding. We make sure our service embraces and emits the intangible experience of your brand.

Is live programming very expensive?

Surprisingly, no. As leaders for in-store live programming we have created several methods to deliver live programming cost effectively, while maintaining quality. Please see our Technology Page.

What equipment is needed for my media experience?

Any hardware device needed to receive our services can be purchased through us or can be separately by our clients. Any sound system needed in a location is not provided by us and needs to be installed by the client.

If I don't want satellite, is there another way I can receive your programs, even live?

You can also receive our music services via live streaming, storage forward, or our online interface.

Can I program music regionally to my locations?

Currently we can program your music regionally to target the different demographics your locations cater to. We can change our programming nationally or regionally as often or as little as you desire.

How do I access and manage my program account online?

You will be given a personal account on our server site in order to have access to edit promotions, scheduling, channels, and any other options included within our interface software.

Can you incorporate my music service with my company's current mobile application?

Yes we can! If you do not have a mobile app or mobile site for your brand, we can help create one as well.

How often can I change my promotions for custom messaging?

As often as you wish and in several different methods. You can contact us to make the changes, you can change them nationally from the online account, or your managers can change them on-site according to day-parts in their region.

Do you take care of music licensing?

StudioStream Signature Sound reports and pays all required fees to ASCAP, SESAC, BMI, and Harry Fox Agency for your business. There are no additional fees that you are required to pay unless you operate an establishment that charges an admission or membership fee (e.g. a theme park, skating rink, dance club, health club, etc.) or use music sources other than StudioStream Signature Sound (e.g. CDs, DJs, live music or terrestrial radio, etc.), in which case you are responsible for payment of any copyright royalties to ASCAP, BMI, SESAC and/or Harry Fox Agency for any sound recordings.